Replace Your Hot Water Heater With WorryFree (2023)

Replace Your Hot Water Heater With WorryFree (1)

Save money and stay comfortable all summer long

Upgrade your water heater and HVAC systems with PSE&G WorryFree! We offer expert installation, free replacement estimates and easy payments for up to 72 months with no interest for qualified customers.

Visit PSEG.com/WorryFree or call 1-800-539-PSEG (7734)

Disclaimer

  • Standard Hot Water Heaters
  • Tankless Hot Water Heaters

Easy Hot Water Heater Replacement*

Let us help you select the right gas or electric hot water heater for your needs. Please call 1-800-539-7734to schedule a free in-home replacement estimate.

$50 Off Hot Water Heater Replacement

PSE&G customers can get a $50 coupon for water heater replacement.

Go Now

Standard Hot Water Heater Replacement

Need a new hot water heater fast?

To get same-day installation, call us at 1-800-539-7734 by 1:00 p.m. Monday thru Saturday.Due to the COVID-19 outbreak, PSE&G cannot guarantee same day installation or availability of requested model.

How WorryFree standard hot water heater replacement works:

  • Call PSE&G's water heater experts 24 hours a day to get a free hot water heater replacement estimate right over the phone. We replace both electric and gas units.
  • PSE&G offers A.O. Smith hot water heaters because of their proven reliability and durability. We'll help you select the right standard or tankless hot water heater for your needs.
  • Let us know the best time for our licensed installer to replace your hot water heater.
  • PSE&G’s installer will come to your home and give you the final replacement price before any work starts. Final price will include installation, removal, permit/handling and any extras.
  • If you decide you don't want the PSE&G installation for any reason, you will not be charged for the in-home visit.
  • All A.O. Smith standard hot water heater offer 6, 8, 10 and 12 year manufacturers warranties. PSE&G also offers an Extended Labor Warranty on 6, 8, 10 and 12 year water heaters.

Easy payment terms

Get no-hassle monthly payments when you replace your hot water with WorryFree from PSE&G.

  • There's no need to give the PSE&G installer any money.
  • Pay for your unit with monthly charges on your PSE&G bill.
  • Get up to 72 months to pay for your new water heater, subject to credit approval.
  • Rebates may be available for high-efficiency hot water heaters.Learn More

Ready to call?

If possible, please have the following information when you call:

  • Your account number.
  • Size in gallons of your current water heater.
  • Location of your water heater.
  • Size in height and diameter of current water heater.

If you have a gas water heater:

  • BTUs of current water heater.
  • Venting of current hot water heater: via chimney or through the wall.

Note: Our Customer Service Professionals are happy to help you determine this information over the phone if you are unable to find the specifications on your current water heater.

Disclaimer

* WorryFree optional services are subject to credit approval and are only available to customers in . Other providers are available. PSE&G will use an authorized licensed plumber to replace your water heater. PSE&G 72-month billing is available on select equipment and some exclusions will apply. Payment terms are subject to change. Same day installation for water heater is Monday through Saturday, if ordered by 1 p.m.; some exclusions will apply based on model installed. To receive same day installation the replacement unit must be in stock and exchanged for the same equipment. The NJ Board of Public Utilities has not approved the rates offered. PSE&G will provide services, such as gas leak investigations and other safety related services, to our gas customers free of charge. If you detect a gas odor, have a gas appliance that will not shut off, or have a carbon monoxide concern, contact your local gas utility. Customers are not required to purchase WorryFree services to continue to receive safe, adequate, and proper utility service or to take part in utility energy efficiency programs.

Show More Show Less

Why A.O. Smith?

Known for their innovations in energy efficiency, A.O. Smith is the preferred choice of engineers, architects and plumbing contractors.

Replace Your Hot Water Heater With WorryFree (2)

All A.O. Smith water heaters meet National Energy Conservation Act (NAECA) standards.

Ultimate corrosion resistance for longer life

The superior, time-tested PermaGlas® coating process, developed by A.O. Smith, is considered by the industry as one of the most efficient, longest-lasting defenses against the corrosive effects of hot water. This feature is standard on all ProMax standard-vent models.

Replace Your Hot Water Heater With WorryFree (3)

Replace Your Hot Water Heater With WorryFree (4)

CoreGard™ advanced anode rod protection ... now an industry standard

The anode rod is a highly effective corrosion-fighting system that utilizes cathodic action to protect internal tank surfaces from corrosive elements. CoreGard adds a stainless steel core to magnesium or aluminum anodes for even longer life. Standard on ProMax models.

(Video) Make Your Home WorryFree

DynaClean™ Automatic Sediment-Cleaning System

Automatic self-cleaning action greatly reduces sediment accumulation and maximizes hot water output. Ensures no cold water bypass and has a self-cleaning inlet tube. The DynaClean system is also standard on all ProMax® models.

Replace Your Hot Water Heater With WorryFree (5)

Replace Your Hot Water Heater With WorryFree (6)

Valve Technology

Every Temperature & Pressure Relief Valve is factory-supplied, matched to the heater and comes standard on all gas and electric models. Reliable, quality brass valve comes with all ProMax models.

Now standard on Power Shot Power-Vent and Sealed Shot Power Direct-Vent, Tamper-Resistant Drain Valves and Intelli-Vent power gas control valves, which help ensure proper operation and easy-to-understand diagnostics.

PEX Dip Tubes

A.O. Smith's PEX cross-link polymer dip tubes are long-lasting due to superior resistance to destructive thermal oxidation. Standard on all gas and electric models.

Green Choice™ Low-NOx Burner

Patented eco-friendly burner design reduces emissions by up to 33%. Standard on ProMax gas models.

Replace Your Hot Water Heater With WorryFree (7)

Replace Your Hot Water Heater With WorryFree (8)

Flammable Vapor Ignition Resistant Water Heaters

A.O. Smith FVIR design meets the American National Standards Institute standards (ANSI Z21.10.1 - CSA 4.1) that deal with the accidental or unintended ignition of flammable vapors, such as those emitted by gasoline.

Features a sealed combustion chamber with air intake filter and a flame arrestor built into the water heater base. In addition, a thermal cutoff (TCO) device, is designed to shut off gas flow to the burner and pilot if poor combustion is detected.

Select from Quality Products

Replace Your Hot Water Heater With WorryFree (9)

A. O. Smith Proline®

The A.O Smith Proline® family of gas water heaters offers a wide range of innovative water heaters that are designed for long-lasting performance.

Frequently Asked Questions

  • Should I install the water heater myself?

    PSE&G’s WorryFree Replacement Service* does include the replacement of water heaters. PSE&G will send an authorized licensed plumbing contractor to replace residential water heaters. Under New Jersey regulations companies replacing water heaters must have a Master Plumber’s License or use Licensed Contractors to install water heaters. Since PSE&G is not a Licensed Master Plumber, we use authorized licensed installers to provide the optional WorryFree Water Heater Replacement Service.*The WorryFree replacement program is not a part of the WorryFree Service Contract offer.

  • How do I know when to replace my water heater?

    Age is one factor, when a water heater is over 10 years old you may want to consider replacement. If the water heater is leaking or you get only one hot shower these are two other signs of failure. Other indicators are slow recovery, noisy operation, calcium buildup, or no hot water. You can call one of PSE&G’s water heater experts at 1-800-240-3609 to help you.

  • Do I have a high recovery water heater?

    High recovery water heaters will have more than 40,000 BTU input. The ID plate will note high recovery.

  • What size water heater do I need?

    Here is a quick test give one point for each: How many people in the home? How many bath tubes/showers? Add one (1) for each automatic dishwasher washing machines. Total this number and check the chart below.

    Replace Your Hot Water Heater With WorryFree (10)

    (Video) PSE&G Offers Heating, Cooling, and Water Heater Replacements to our NJ Customers

  • How do I find out what BTU my gas water heater is?

    This can be found on the manufacture’s ID plate on the side of the water heater. Remember, that is not the big yellow sticker that shows the energy efficiency, but is a smaller plate that shows the gallons, serial number and BTUs. Our customer Service Professionals can help you find this information over the phone. Simply call us at 1-800-539-7734 24 hours a day to get a water heater specialist.

  • Do I need a permit to replace a water heater?

    Yes, all towns in New Jersey require a plumbing permit. As part of your WorryFree Replacement service, the licensed installer will get all permits required and these will be included in your final PSE&G water heater replacement bill.

  • No, this type of water heater requires special equipment and you should use an plumber that specializes in that type of installation.

  • Yes, PSE&G’s installers provide complete commercial replacement services for businesses who are PSE&G customers and the installation is inside PSE&G’s territory.

  • The PSE&G Replacement Parts Service Contract covers the labor to install parts, not the installation of a replacement water heater.

  • When the installer was rolling the new water heater into my basement I heard a rattling sound what was that?

    That is the sound of the flue baffle, which slows the exhaust gases down to increase the heat transfer inside the water heater. This baffle hangs inside the internal flue and makes the rattling sound when the water heater is moved.

  • At what temperature should the water heater be set?

    PSE&G’s installer can discuss this with you when he/she installs the unit.

  • If you have PSE&G replace your water heater the removal of the old water heater is part of the WorryFree service.

  • How can I reach A.O. Smith if I have questions?

    Call A.O. Smith's Technical Support line at 1-800-527-1953

    (Video) Worry Free Heating! The New Helio Aquarium Heater from Innovative Marine

Easy Tankless Hot Water Heater Replacement*

Tankless water heaters require a technician to inspect your home to determine you requirements. Please call us 24/7 at 1-800-539-7734to make an appointment.

$250 Off Tankless Water Heater Replacement

PSE&G customers can get a $250 coupon for tankless water heater replacement.

Go Now

How WorryFree tankless hot water heater replacement works:

  • Call PSE&G's water heater experts 24 hours a day at 1-800-539-7734to schedule a site visit to receive a free estimate. Tankless hot water heater replacement estimates cannot be given over the phone.
  • After your estimate, let us know the best time for our licensed installer to replace your hot water heater. Work cannot be completed on the same day the estimate is given.
  • PSE&G offers A.O. Smith hot water heaters because of their proven reliability and durability. We'll help you select the right tankless hot water heater for your needs.
  • If you decide you don't want the PSE&G installation for any reason, you will not be charged for the in-home visit.
  • To help protect your investment, A.O. Smith offers limited five and 15-year warranties.

Easy payment terms

Get no-hassle monthly payments when you replace your hot water heater with WorryFree from PSE&G.

  • There's no need to give the PSE&G installer any money.
  • Pay for your unit with monthly charges on your PSE&G bill.
  • Get up to 72 months to pay for your new water heater, subject to credit approval.
  • Rebates may be available for high-efficiency hot water heaters. Learn More

What are the benefits of tankless hot water heaters?

  • Unlimited hot water supply.
  • Extremely energy efficient.
  • All models sold by PSE&G are Energy STAR® certified.
  • Space-saving.
  • Hi-limit switch ensures safe water temperature levels
  • Overheating protection

Disclaimer

* WorryFree optional services are subject to credit approval and are only available to customers inPSE&G’s service area. Other providers are available. PSE&G will use an authorized licensed plumber to replace your water heater. PSE&G 72-month billing is available on select equipment and some exclusions will apply. Payment terms are subject to change. Same day installation for water heater is Monday through Saturday, if ordered by 1 p.m.; some exclusions will apply based on model installed. To receive same day installation the replacement unit must be in stock and exchanged for the same equipment. The NJ Board of Public Utilities has not approved the rates offered. PSE&G will provide services, such as gas leak investigations and other safety related services, to our gas customers free of charge. If you detect a gas odor, have a gas appliance that will not shut off, or have a carbon monoxide concern, contact your local gas utility. Customers are not required to purchase WorryFree services to continue to receive safe, adequate, and proper utility service or to take part in utility energy efficiency programs.

Show More Show Less

Why A.O. Smith?

Known for their innovations in energy efficiency, A.O. Smith is the preferred choice of engineers, architects and plumbing contractors.

Replace Your Hot Water Heater With WorryFree (11)

All A.O. Smith water heaters meet National Energy Conservation Act (NAECA) standards.

Ultimate corrosion resistance for longer life

The superior, time-tested PermaGlas® coating process, developed by A.O. Smith, is considered by the industry as one of the most efficient, longest-lasting defenses against the corrosive effects of hot water. This feature is standard on all ProMax standard-vent models.

Replace Your Hot Water Heater With WorryFree (12)

Replace Your Hot Water Heater With WorryFree (13)

CoreGard™ advanced anode rod protection ... now an industry standard

The anode rod is a highly effective corrosion-fighting system that utilizes cathodic action to protect internal tank surfaces from corrosive elements. CoreGard adds a stainless steel core to magnesium or aluminum anodes for even longer life. Standard on ProMax models.

DynaClean™ Automatic Sediment-Cleaning System

Automatic self-cleaning action greatly reduces sediment accumulation and maximizes hot water output. Ensures no cold water bypass and has a self-cleaning inlet tube. The DynaClean system is also standard on all ProMax® models.

Replace Your Hot Water Heater With WorryFree (14)

Replace Your Hot Water Heater With WorryFree (15)

Valve Technology

Every Temperature & Pressure Relief Valve is factory-supplied, matched to the heater and comes standard on all gas and electric models. Reliable, quality brass valve comes with all ProMax models.

Now standard on Power Shot Power-Vent and Sealed Shot Power Direct-Vent, Tamper-Resistant Drain Valves and Intelli-Vent power gas control valves, which help ensure proper operation and easy-to-understand diagnostics.

PEX Dip Tubes

A.O. Smith's PEX cross-link polymer dip tubes are long-lasting due to superior resistance to destructive thermal oxidation. Standard on all gas and electric models.

Green Choice™ Low-NOx Burner

Patented eco-friendly burner design reduces emissions by up to 33%. Standard on ProMax gas models.

Replace Your Hot Water Heater With WorryFree (16)

Replace Your Hot Water Heater With WorryFree (17)

Flammable Vapor Ignition Resistant Water Heaters

A.O. Smith FVIR design meets the American National Standards Institute standards (ANSI Z21.10.1 - CSA 4.1) that deal with the accidental or unintended ignition of flammable vapors, such as those emitted by gasoline.

Features a sealed combustion chamber with air intake filter and a flame arrestor built into the water heater base. In addition, a thermal cutoff (TCO) device, is designed to shut off gas flow to the burner and pilot if poor combustion is detected.

Select from Quality Products

A.O. Smith Tankless Water Heaters

The ultimate in energy efficiency with Hi-Tech comfort. Talk to our heating experts about the right model to meet your unique needs.

Frequently Asked Questions

  • How do I know when to replace my water heater?

    Age is one factor, when a water heater is over 10 years old you may want to consider replacement. If the water heater is leaking or you get only one hot shower these are two other signs of failure. Other indicators are slow recovery, noisy operation, calcium buildup, or no hot water. You can call one of PSE&G’s water heater experts at 1-800-240-3609 to help you.

  • Are there special venting requirements for tankless hot water heaters?

    A.O. Smith Tankless water heaters can be directly vented to the outside of your home with Schedule 40 PVC piping.

  • Should I install the water heater myself?

    (Video) How to Correctly Wire a 240 Volt Power Cord to Stove, Dryer or Water Heater, Avoid Electric Shock

    PSE&G’s WorryFree Replacement Service* does include the replacement of water heaters. PSE&G will send an authorized licensed plumbing contractor to replace residential water heaters. Under New Jersey regulations companies replacing water heaters must have a Master Plumber’s License or use Licensed Contractors to install water heaters. Since PSE&G is not a Licensed Master Plumber, we use authorized licensed installers to provide the optional WorryFree Water Heater Replacement Service.

    *The WorryFree replacement program is not a part of the WorryFree Service Contract offer.

  • Will tankless water heaters work with hard water?

    Yes.

  • What’s the size difference between standard and tankless water heaters?

    A conventional tank-type water heater is about five feet tall, while an A.O. Smith Tankless water heater is less than a third of that.

  • Do I need a permit to replace a water heater?

    Yes, all towns in New Jersey require a plumbing permit. As part of your WorryFree Replacement service, the licensed installer will get all permits required and these will be included in your final PSE&G water heater replacement bill

  • Yes, PSE&G’s installers provide complete commercial replacement services for businesses who are PSE&G customers and the installation is inside PSE&G’s territory.

  • I have a WorryFree Replacement Parts Service Contract on my water heater does this cover the replacement labor for a new water heater?

    The PSE&G Replacement Parts Service Contract covers the labor to install parts, not the installation of a replacement water heater.

  • At what temperature should the water heater be set?

    PSE&G’s installer can discuss this with you when he/she installs the unit.

  • If you have PSE&G replace your water heater the removal of the old water heater is part of the WorryFree service.

  • How can I reach A.O. Smith if I have questions?

FAQs

Should I replace my water heater with a tankless? ›

Using a tankless water heater can reduce these costs by up to 50 percent, for an average annual savings of $80. They are durable and less likely to fail, causing potentially catastrophic flooding in your home. Tankless units have an average lifespan about twice that of conventional water heaters — 20 years or more.

Is it cheaper to heat water with gas or electric immersion heater 2022? ›

It is more expensive to heat water using electricity than it is with gas. The majority of households will need to use an immersion heater for at least two hours per day to ensure the water is warm enough, which can tot up to significant heating bills.

Why does my new hot water run out so fast? ›

Sediment is formed from loose minerals that are found naturally in water. When they settle at the bottom of the tank, it causes your tank to run out of hot water quickly.

Is a tankless water heater better than a tank? ›

According to Energy.gov, “For homes that use 41 gallons or less of hot water daily, demand (or tankless) water heaters can be 24% to 34% more energy efficient than conventional storage tank water heaters.” Tankless water heaters (if gas-fired) will save homeowners over $100 annually the longer they remain in service.

What is the downside of a tankless water heater? ›

In addition to high upfront costs, tankless water heaters have several other disadvantages compared to tank-style water heaters: they take longer to deliver hot water. the water temperature is inconsistent when multiple outlets are on simultaneously. they cannot provide hot water during a power outage.

What is the most common problems with tankless water heaters? ›

Here are six of the most common problems and maintenance concerns for tankless water heaters:
  • Mineral Buildup.
  • System Overload.
  • Cold Water Sandwich.
  • Air Supply or Exhaust Blockage.
  • Ignition Failure.
  • Flame Failure.
9 Mar 2022

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